As a homeowner, you should monitor your solar production to be sure it’s being accurately reported.
Most systems have a DAS, Data Acquisition System, that automatically collects and reports the amount of electricity generated by a solar PV system. If you suspect an issue with the production being reported you should contact your installer as soon as possible. They can assist in troubleshooting to identify the problem.
Please note that failure to report the production within the state’s deadlines can jeopardize and sometimes forfeit your REC / SREC incentive payouts. It is the homeowners responsibility to assure that does not happen.
SunDial cannot make incentive payouts for energy that was not property reported.
Some homeowners have opted to manually report their production. SunDial can assist in switching you to manually reporting should you decide to, just email us at dialthesunllc@gmail.com. Please be sure to include that you give us permission to submit the change request on your behalf and the reasoning for the switch.